
Whether you're refreshing your old home or preparing a rental property for the final inspection, hiring a professional service can make a world of difference. It can be a game-changing decision for your household. They have the expertise to tackle accumulated gunk, grime, and build-up grease while saving you time and energy. With their assistance, you can ensure a clean, healthy, and hygienic indoor environment.
However, with so many options available on the market, choosing the right company that can meet your specific cleaning requirements is imperative. To avoid falling prey to scams, ask these 9 questions before hiring a cleaning service in Perth. Conducting necessary due diligence can help you streamline the process while promoting a hassle-free cleaning process. It can also help you opt for a cheap vacate cleaning Perth service to secure the full bond money if running at the end of your tenancy.
Let’s Get Started!
- Is Your Company Licensed and Insured?
- What Type of Cleaning Services Do You Offer?
- Do You Conduct Background Checks on Your Cleaners?
- What is the Pricing Structure of Your Company?
- Can You Guarantee the Complete Bond Return with Your Service?
- What Cleaning Tools and Products Do You Bring?
- Do You Follow a Set Cleaning Checklist?
- Can You Provide Previous Customer Reviews?
- Do You Provide a Written Contract?
- Wrapping Up
1. Is Your Company Licensed and Insured?
Don't hesitate to ask this question before making any final decision. Good and experienced companies always have the necessary licensing and insurance to protect their employees and clients' property.
Check the license as it ensures the business operates legally and in compliance with local regulations. On the other hand, insurance protects you in the event of accidental damage to your premises or injuries to a cleaning professional on the job. As a responsible consumer, you must check these credentials for your peace of mind.
2. What Type of Cleaning Services Do You Offer?

Most cleaning companies offer an array of services, including house cleaning/spring cleaning services, vacate cleaning Perth, commercial/office cleaning, oven & BBQ cleaning, carpet cleaning, window cleaning, carpet steam cleaning and pressure washing services.
When hiring house cleaning services, companies often offer two common categories: standard and deep cleaning. Standard cleaning includes routine processes like vacuuming, dusting, and mopping, while deep cleaning is all about tackling build-up grease, baseboards, stained bathroom fittings, grout lines, etc.
Before hiring, ensure you clarify whether they offer the specific solutions you need or not. For instance, if you are vacating a rental property, ensure they offer a high-quality end of lease cleaning to meet the bare minimum inspection standards set by landlords and property managers in Perth.
3. Do You Conduct Background Checks on Your Cleaners?
Professional cleaning services run on the foundation of reliability and trust. Since your home is the topmost priority, you should ensure that the cleaners visiting your place are police verified and fully insured. Ask the company whether they have conducted background checks on their employees to strengthen the safety of consumers.
Avoid hiring a company that tries to give vague answers. Also, check training certifications that ensure cleaners stay updated on cleaning practices and the latest tools. This way, you can enjoy a high-quality service.
4. What is the Pricing Structure of Your Company?
When hiring a seasoned cleaning company for your home or office, ask this question to ensure clarity on pricing structure. It can help you save unwanted costs.
Some companies in Perth charge by the hour, while others offer flat rates based on the size and condition of the property. It is also good to ask about any hidden charges for specific jobs, such as oven cleaning, carpet cleaning or weekend services. Always choose a company that offers a transparent pricing policy.
Bonus Tip: Get a written final quotation for better clarity and transparency.
5. Can You Guarantee the Complete Bond Return with Your Service?
This is one of the most pivotal questions for tenants when moving out of a rental property. Choosing a good company offers numerous benefits to tenants. A company that specialises in expert vacate cleaning Perth strives hard to get your full bond back. They strictly adhere to set cleaning standards and a pre-approved checklist, covering all nooks, crannies, and important spots for a seamless property inspection.
Some companies even offer a free re-clean service in case you are unsatisfied with the service. This can give you peace of mind and reduce the risk of losing a part of your hard-earned bond money. However, no company guarantees that they will help you secure the full bond amount due to various legal constraints and specific regulations.
6. What Cleaning Tools and Products Do You Bring?
This can be an important question for people with allergy symptoms or eco-conscious individuals. If you are sensitive to chemically laden cleaning products, ask whether they can bring non-toxic and green cleaning products to create a healthy living space.
Also, enquire about their cleaning equipment, such as vacuum cleaners, floor mops, brushes, sponges, steam cleaners, etc. If you have any specific cleaning requirements, be clear and convey your needs to achieve the desired results.
7. Do You Follow a Set Cleaning Checklist?
Believe it or not! A cleaning checklist ensures the completion of all specified tasks.
Standard Checklist: Most companies offer a checklist of tasks to be accomplished during the cleaning. This helps maintain consistency and thoroughness.
Pre-approved Checklist: In bond cleaning jobs, the company follows a pre-approved cleaning checklist to cover all rooms, important spots, hard-to-reach areas and dirt-laden surfaces to help you pass the rental inspection.
Customised Checklist: You can also ask whether the checklist can be adjusted to match your specific requirements. You’ll need to pay extra for additional services.
8. Can You Provide Previous Customer Reviews?
A good company can easily provide references or reviews from previous clients. It is good to read reviews on reliable platforms and make a well-informed decision. This can help you get detailed information on their reliable approach, quality service, professionalism and customer service.
9. Do You Provide a Written Contract?
You may get lured into fake promises. However, a responsible customer always asks for everything in writing. So, it is good to clear your doubts and ask for a written contract. This is the best way to protect you from fraud and fake promises. So, when hiring experts for a thorough vacate cleaning in Perth, ask them to provide you with a written contract and include everything for your peace of mind.
Important Questions to Ask when Hiring a Cleaning Service

Wrapping Up
These are some of the most important questions to help you choose Perth's best and most suitable cleaning service. It is good to do proper research, consider customer reviews, and ask these questions to clear your doubts before spending your hard-earned money.